FAQs

1. How can I contact you?
You can reach us via email at aburasstrader@gmail.com.We are also available on social media platforms like Facebook and Instagram.

W.Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please check our shipping policy for more details.

 4. Can I get a refund on my product?
Yes, we offer refunds on non-customized products within 30 days of purchase, provided the item is in its original condition and packaging. Customized products are non-refundable. Please refer to our return policy for more information.

5. How do I care for my silver jewelry?
To maintain the shine and quality of your silver jewelry, store it in an airtight container when not in use, avoid exposure to water and chemicals, and clean it regularly with a silver polishing cloth.

 6. Do you offer customization services?
Yes, we offer customization services for silver jewelry. You can provide us with your design, and our skilled artisans will create a unique piece just for you. Custom orders typically take 20-25 days to complete.

8. How long does it take to process and ship an order?
Orders are typically processed within 2-4 business days. Shipping times vary based on your location, but you can expect delivery within 5-10 business days for domestic orders and 10-20 business days for international orders.

9. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

10. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. If you have any other questions or need further assistance. We are here to help!